City of Medina

office (763) 473-4643
fax (763) 473-9359
contact us online

Calendar of Events
City Departments
City Council

City Hall Office Hours
8:00 am - 4:30 pm M-F

Services

Utilities

New Resident Guide:
If you are new to Medina, the City of Medina would like to welcome you to the community. Click here for the attached New Resident Guide with information to acquaint yourself with your new community. Please stop by City Hall to collect additional information about the community including a city map, recycle calendar and a welcome bag.


City Provided Utilities and Utility Billing

The City of Medina bills residents for city water, sewer, and stormwater. This FAQ provides a question and answer format on utility billing. Current utility rates can be found on the Utility Fee Schedule. Interested in saving $20? The city will credit your account for signing up with the Direct Pay Plan.

Water:
Some parts of the city are covered by city water. These areas include Hamel, Cherry Hill, Foxberry Farms, Medina Morningside, Independence Beach, Bridgewater, Wild Meadows, and along much of Highway 55. Other parts of Medina rely on private wells. If you have a well, it is your responsibility to maintain it. If there are any problems with your well, contact a well maintenance company. More detailed information on the city's drinking water supply can be found in the Consumer Confidence Drinking Water Report.

Sewer:
S
ewer consumption is equal to the actual usage of water and is
also included within the Utility Fee Schedule.  Sewer consumption can be reduced through the implementation of the Irrigation Meter Program.  These rates are monitored annually and adjusted as necessary.

Stormwater:
Stormwater
fees are used to improve the City’s storm water system, lake, and creek water quality. Information on our stormwater program may be obtained here
.

For Information regarding utility billing please contact:
Teri Portinen Accounting Technician
Teri.Portinen@ci.medina.mn.us
(763) 473-8849


Other Utilities and Services

Electricity:
Two different electrical companies serve Medina—Xcel Energy and Wright-Hennepin. Click this map to find your electrical provider.

Wright Hennepin (763) 477-3000 or (800) 943-2667      Xcel Energy (800) 895-4999

Natural Gas:
CenterPoint Energy provides most of Medina with natural gas. There are parts of the City, however, that do not have any service. Please contact CenterPoint Energy for more information at (612) 372-4720.

Telephone:
Medina has two different telephone companies. The western portion of the City prefixed with 479 (the Independence Beach area), uses Frontier Communications. CenturyLink (formerly Qwest) services the rest of the City. Cellular service is available throughout the City by many different companies.

Frontier (800) 921-8101     CenturyLink (800) 475-7526

Cable Television:
Much of Medina has Cable TV service. In Medina, Cable TV is provided by Mediacom, (800) 332-0245. As an alternative or if you are not in the service area, you can use one of the many satellite providers.

Garbage and Recycling:
Medina licenses one garbage hauler to service the City, Randy's Environmental Services, (763) 972-3335. Although the license controls rates and certain aspects of service, items such as billing, requests and rates for removal of appliances and other large items, complaints, etc. are handled directly with your hauler. Recycling is also provided by Randy's Environmental Services. See the Recycling page for more details.

Internet:
High speed internet service is mainly provided by two companies: Mediacom, (800) 332-0245 or CenturyLink (formerly Qwest) (800) 475-7526. Certain areas of the city currently do not have access to high speed internet. While the City has decided not to become a provider of telecommunication services, we are interested in assisting residents with cooperative approaches or opportunities to obtain better service in the community. A High Speed Internet Listserv has been created by the City to facilitate information or discussion. If you desire to be added to the Listserv, please e-mail jodi.gallup@ci.medina.mn.us

Transportation:
Although the City of Medina does not have any regular public transportation routes such as buses, there is one transportation option through West Hennepin Dial-A-Ride.

The Dial-A-Ride program is an advance reservation, shared-ride, curb-to-curb bus service that now services the City of Medina.  Anyone can use it and it is only $2 cash per person per one way ride, but appointments need to be made one day in advance. Rides are available Monday through Friday from 8:00 a.m. to 4:30 p.m. The service area is limited to the boundaries of Greenfield, Long Lake, Loretto, Maple Plain, Medina, Minnetrista, Orono, St. Bonifacious, Wayzata, and the Hennepin County section of Delano. Dial 763-235-2200 for more information or to schedule a ride.

Voter Registration:
Registering to vote in Minnesota is easy! You can stop by City Hall an fill out a registration card, register while getting a new drivers license with your Medina address, or at the polling place on Election Day (see election page for more details). The Secretary of State's office has additional information as does Hennepin County Voter Services. If you have any questions, please call Deputy Clerk Jodi Gallup at 763.473.8850.

Back to top